RETURNS & STORE CREDITS

Jimmy T Perfumes
Returns & Store Credit

Last Updated: 10 September 2026

We want you to be happy with your Jimmy T purchase. After all, we rely on you loving our perfumes and perhaps telling others.

1. Change of Mind

All Jimmy T fragrances are supplied with a small Travel size spray. This sample allows you to try your chosen product before opening the larger size bottle. it also serves as a refillable compact travel spray.
If you try the sample and find your selected fragrance is not to your expectation then we will happily accept unopened larger bottle back for a store credit. As our gift to you you get to keep the smaller sample bottle.

Where a change-of-mind return is approved, the larger 50ml bottle must be:

• Unopened
• Unused
• In its original packaging
• In saleable condition

The customer is responsible for return shipping costs.

2. Faulty or Damaged Products

If your product arrives damaged, defective or otherwise faulty, please contact us as soon as possible.

Please provide:

• Your order number
• Your name
• Details of the issue
• Photographs of the product and packaging where appropriate

We will assess the issue and determine the appropriate remedy.

This may include a replacement, credit or other remedy where required.

3. Incorrect Product

If we have sent you an incorrect product, please contact us as soon as possible.

We will arrange an appropriate solution.

4. Australian Consumer Law

Nothing in this policy excludes, restricts or modifies your rights under the Australian Consumer Law.

Our products come with consumer guarantees that cannot be excluded.

Where a product has a major physical failure, you may have rights to a refund, replacement or other remedy.

5. Store Credits

Where a product return for store credit is approved, the credit will be applied to your account for future purchases.

Processing times may vary.